01
Messaging
Core business messaging channels and traffic types.
- Transactional SMS
- OTP
- Promotional messaging
GobrookBusiness SuiteGetting things in order
GobrookBusiness Suite
Getting things in order
GobrookBusiness SuiteGetting things in order
Specialized platform
Business messaging through SMS, WhatsApp and communication APIs.
Brooktel is a business communications platform for transactional SMS, OTP messaging, promotional campaigns, WhatsApp messaging and API-based customer communication.
A practical starting point
Exploring Brooktel? Start with the workflows your team handles most often.
Capabilities
The product is organised around the operational areas teams use most often.
01
Transactional SMS
Send operational alerts and service messages.
02
OTP Messaging
Deliver one-time passwords for customer verification.
03
Promotional Campaigns
Run scheduled customer communication campaigns.
04
WhatsApp Messaging
Reach customers through WhatsApp messaging workflows.
05
REST APIs
Connect applications through developer-friendly APIs.
06
Messaging compliance
Manage sender identities, templates and message approvals.
07
Reports & Webhooks
Track delivery status and event callbacks.
How it works
Give your teams a controlled way to send, monitor and improve customer communications across channels.
Features
01
Core business messaging channels and traffic types.
02
Prepare and manage outbound customer communication.
03
API-first messaging for product and operational systems.
04
Workflows for governed business messaging requirements.
Use cases
Operational notifications
Send transaction alerts, service updates and OTPs to customers.
Customer campaigns
Manage audience segments, templates and scheduled messaging campaigns.
Benefits
Multiple communication channels
Use SMS, WhatsApp and APIs for different customer communication needs.
Delivery visibility
Review reports, delivery status and webhook events from messaging activity.
Discover whether Brooktel fits your operations, or explore the rest of the Gobrook suite.